PRIVACY POLICY

At Top Roofing Digital, we recognise the importance of your privacy and are committed to protecting the personal information you share with us when using our website. This Privacy Policy outlines how we handle and safeguard the information we collect. By continuing to use our website, you agree to the terms detailed in this Privacy Policy. We encourage you to also review our Terms of Use to understand the guidelines that apply to your interaction with our website and services. "We," "our," or "us" refers to Top Roofing Digital and its affiliates, while "you," "your," "visitor," or "user" refers to anyone accessing our website.

PERSONAL AND NON-PERSONAL INFORMATION

This Privacy Policy describes how we collect, use, and protect both personal and non-personal information.

WHAT IS NON-PERSONAL INFORMATION, AND HOW IS IT COLLECTED AND USED?

Non-personal information refers to data that cannot directly identify you. When you visit our website to learn more about our real estate marketing services, we may collect certain non-personal details such as browser type, device information, and IP address. Since non-personal information does not reveal your identity, we may use and share it without restriction to enhance user experience, improve our website, and analyse trends.

WHAT IS PERSONAL INFORMATION, AND HOW DO WE COLLECT IT?

Personal information includes any data that can identify you, such as your name, email address, phone number, or business details. We may collect personal information through the following means:

- When you complete a contact form or submit an inquiry

- When you enter into a transaction with us, our affiliates, or partners

- When you provide payment details for our marketing services

- When you request information, subscribe to a newsletter, or engage in communication with us

- When you participate in promotions, surveys, or other interactive features on our website

ARE COOKIES OR OTHER TECHNOLOGIES USED TO COLLECT INFORMATION?

Yes, we use cookies and similar tracking technologies to enhance your browsing experience. A cookie is a small data file stored on your device by a website’s server. These files help personalise your interactions with our site and save your preferences for future visits.

Cookies enable us to:

- Recognise returning visitors

- Store login credentials to improve usability

- Analyse how users navigate our website

Additionally, we may use web beacons, which are small transparent images embedded in emails or web pages that help us measure engagement. Web beacons provide insights such as whether an email was opened or if a particular page was viewed.Third-party vendors may also use cookies on our behalf to track website traffic, collect analytics, and display relevant ads. These third-party cookies operate under their respective privacy policies, and we recommend reviewing their policies for further details. If you prefer, you can disable cookies in your browser settings; however, this may limit certain website functionalities.

HOW DOES TOP ROOFING DIGITAL USE PERSONAL INFORMATION?

We use the personal information we collect to:

- Provide and improve our real estate marketing services

- Respond to inquiries and client requests

- Process transactions and manage billing

- Send promotional materials or updates about services you may find valuable

- Conduct internal research and business analytics

- Ensure security and prevent fraudulent activities

- Comply with legal obligations or industry regulations

We may also combine the information you provide with data obtained from other sources to ensure the accuracy of our records and enhance our services.

DOES TOP ROOFING DIGITAL SHARE PERSONAL INFORMATION WITH THIRD PARTIES?

We do not sell, rent, or disclose your personal information to unrelated third parties. However, we may share your information in the following cases:

- With service providers that assist in fulfilling our business operations, such as payment processors, cloud storage services, or marketing platforms

- In compliance with legal obligations, court orders, or regulatory requirements

- In connection with business transactions, such as a merger, sale, or acquisition

- To protect our rights, prevent fraud, or ensure security

Additionally, third-party vendors may collect personal information directly from you when you interact with their services, such as when processing payments. These vendors operate under their own privacy policies, which you should review for further details.

If you submit a review or testimonial for our services, you acknowledge that this content may be shared publicly.

We do not control how third parties may use or distribute such information.

HOW IS PERSONAL INFORMATION USED FOR COMMUNICATIONS?

We may contact you periodically via email, phone, or other communication channels to share updates about our services, marketing trends, or industry insights.

Some areas of our website allow you to request information or subscribe to newsletters. If you opt in to receive communications from us, we will send relevant content based on your preferences.

If at any time you wish to opt out of receiving promotional emails, you can unsubscribe by following the instructions provided in the email or contacting us directly at [email protected].

HOW DO WE SECURE YOUR PERSONAL INFORMATION?

We take reasonable measures to protect your personal information from unauthorised access, misuse, loss, or disclosure. Our security practices include:

- Secure data storage and encryption where applicable

- Limited access to personal data for authorised personnel only

- Regular monitoring of security vulnerabilities

Despite our efforts, no online transmission or storage system is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. Users are encouraged to take precautions, such as using strong passwords and avoiding sharing sensitive information via email.

LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to external sites that provide additional resources or services. Please be aware that we are not responsible for the privacy practices of these third-party websites. We encourage users to review their privacy policies before providing any personal information to external sites.

PUBLIC DISCUSSIONS AND USER-GENERATED CONTENT

If our website offers public forums, blog comments, or discussion boards, any information shared in these spaces becomes public and can be accessed by others. Please exercise caution when posting personal details in public areas.

We are not responsible for third-party actions or how others may use the information you disclose.

HOW CAN USERS ACCESS, UPDATE, OR DELETE THEIR INFORMATION?

You have the right to access, update, or request the deletion of any personal information you have provided to us. If you wish to make changes to your data or unsubscribe from communications, please contact us at [email protected]. We will process your request in accordance with applicable privacy laws.

CHILDREN’S PRIVACY

Top Roofing Digital does not knowingly collect or solicit personal information from children under the age of 13. If you believe that we may have unintentionally gathered information from a child, please contact us so we can take appropriate action.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy as necessary to reflect changes in our practices, legal requirements, or industry standards. Any modifications will be posted on this page, and significant updates may be accompanied by a notice on our homepage.

If you have any questions or concerns regarding our privacy practices, please reach out at [email protected].